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Zettrecruiters Inc Recruitment for Female Customer Service Representative

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Zettrecruiters Inc Recruitment for Female Customer Service Representative : This is to inform the general public that Zettrecruiters Inc is now accepting applications from suitably qualified candidates to apply for the job position of : Customer Service Representative. See the job description and more information below to apply online.

Zettrecruiters Inc Recruitment for Female Customer Service Representative.

Job type: Full time
Experience: 3 years minimum
salary offered: NGN95,000
Interview Location; Lagos

Job Description

We are looking for a female customer-oriented service representative. A customer service representative will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.

The best CSRs are genuinely excited to help customers. They’re patient, empathetic, and passionately communicative. They love to talk. Customer service representatives can put themselves in their customers’ shoes and advocate for them when necessary.

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Customer Service Responsibilities

  • Generate sales leads
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers

SEE ALSO: How to Write kdsg-jobs.com Essay: Why I Want To Work With Kaduna State

Zettrecruiters Inc Recruitment Requirements

  • Proven customer support experience or experience as a client service representative
  • Candidates should have good interpersonal skills to maintain and keep accurate and proper account records.
  • Must be a female not more than 30 years of age
  • Good phone contact and listening
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication skills
  • Ability to multi-task, prioritize, and manage time effectively
  • Minimum of HND/Bsc
  • Must reside in Lagos mainland

 

How to Apply Zettrecruiters Inc Recruitment for Female Customer Service Representative.

Interested candidates should submit their resume and cover letters to : [email protected]

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